The second-hand marketplace Shoppers Express Displeasure Over Size Modifications
Members of the platform have expressed outrage following a change that caused listings displaying inaccurate size information.
This online marketplace has revised its measurement guidelines for women's and children's garments without notifying every member regarding the update.
Online Platforms Response
Many shoppers and sellers are expressing on platforms saying Vinted listings now show a different size category versus the original listing as a result of the reclassification.
The company said the updated approach better aligns with comparable marketplaces.
They have suggested members to review their products and manually change the size if necessary, causing user dissatisfaction.
Size Classification Modifications
Before the change, the sizes had both one number and one letter, for instance S/8 or M/10.
The updated approach includes a letter with a size spectrum such as S/UK 8-10.
For certain items, the measurements have been reclassified - for example a size L used to be a 12 but is now a UK 16-18.
User Accounts
A fashion influencer, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Another user, located in Scotland, said garments she listed featuring size 14 markings were showing in the marketplace as measurements 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she explained.
Necessary Adjustments
A different user, based in Derby, stated she felt frustrated by the change as she had to manually change the sizing for "all her products".
"Personally, this is quite irritating, because of my ongoing medical condition and Vinted sales have been crucial after experiencing income reduction," she explained.
Platform Context
The app has more than 100 million members, with 18 million British users.
It has become a favored option to second-hand platforms like eBay and Depop.
This is not the initial instance where an unanticipated change within the service has received backlash: previously, the platform withdrew an update concerning shipment methods after backlash from users.
